Secure Ordering & Payment Options

Orders may take up to 7-10 days to process & verify credit card information before your order is shipped. Upon shipping, you will be notified by e-mail with tracking information. Orders arrive in 1-3 days after they are shipped. Most orders are shipped in 4-7 business days after order. We do not offer overnight shipping on products to allow for this 4-7 day grace period to ensure credit cards are valid. We want to protect our customers against fraudulent orders



Returns & Refunds

If for some reason you have a problem with your order please contact us immediately. Customer satisfaction is Hair by Chy'an top priority. Due to important Federal Laws and health regulations, we adhere to a strict policy of ALL SALES ARE FINAL, NO REFUNDS or EXCHANGES ONCE YOUR ORDER HAS SHIPPED.


Thank you for shopping with us!

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